Your privacy is important for 1xbet, and we are committed to safeguarding your personal information while providing a secure and enjoyable environment for sports betting and casino gaming. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data. By using our website, you consent to the practices described in this policy.

The information we collect

In order to provide an optimal user experience and efficiently deliver our services, we may collect different types of personal information when you interact with our site or use our services. Below we detail the categories of information we collect and the reasons why we do so.

  • Account Information: When you create an account at 1xbet, we collect necessary information to make it easier for you to access our services. This includes your name, email address, phone number, date of birth and other necessary information. Collecting this data allows us to set up your account, verify your identity and ensure compliance with applicable laws and regulations.
  • Transaction Data: When you engage in transactions on our site, such as placing bets or making deposits or withdrawals, we collect information relating to these transactions. This data helps us keep accurate records of your account activity, process your transactions securely and provide a seamless experience on our site.
  • Usage Data: To optimize our site and tailor it to your preferences, we collect information about how you use our website. This includes data such as the pages you visit, the games you play, and the bets you place. By analyzing this usage data, we can identify trends, improve site navigation, and improve the overall user experience.
  • Technical Data: In addition to the above information, we collect technical information about your device, browser and internet connection. This may include your IP address, device type, operating system, and browser version. Collecting this technical data allows us to ensure compatibility with different devices and browsers, diagnose any technical problems, and maintain the security of our site.
  • Communications: When you contact us via email, chat or other communication channels, we may retain copies of these communications. Retaining this information allows us to provide effective customer support, address your concerns, and improve our services based on your feedback.

How we use your information

This section describes how we use your information for various purposes, including providing services, improving the user experience, improving the site, communication and security.

  • Providing our services: One of the primary reasons we collect your personal information is to effectively provide our services to you. We use your information to create and manage your account, process transactions, and provide a wide variety of sports betting and casino gaming services. By collecting the necessary data, we can ensure a seamless account setup, verify your identity and ensure compliance with relevant laws and regulations.
  • Improving the user experience: Your personal information plays an important role in personalizing your experience on our site. By remembering your preferences, tailoring content, and offering relevant promotions, we can create an environment that meets your unique interests and needs. Your data allows us to customize various aspects of our site, such as language settings, display options, and recommended content, providing you with a pleasant and hassle-free experience each time you visit.
  • Improving our site: To continually improve our site, we analyze usage data and technical data to identify trends, diagnose problems, and optimize various aspects of our website. By understanding how you interact with our site, what pages you visit, and what features you use, we can make informed decisions about site improvements and updates. This ongoing analysis allows us to improve our services, provide new offerings, and provide a more intuitive user experience.
  • Communicating with you: Your contact information is necessary to keep an open line of communication with you. We use your email address, phone number and other contact information to send you important updates, newsletters and promotional offers tailored to your interests. In addition, your contact information allows us to respond to your inquiries and provide effective customer support when you need help.
  • Security: At 1xbet we make the security of our site and the protection of your account our top priority. To this end, we constantly monitor account activity and technical data, allowing us to identify any suspicious or unauthorized activity. By collecting information about your device, browser and Internet connection, we are able to implement robust security measures that help maintain the integrity of our website and protect your personal information.
  • Balance between privacy and personalization: We understand the delicate balance between protecting your privacy and providing a personalized experience on our website. To that end, we strive to use your information responsibly and transparently. Our Privacy Policy and Cookies Policy contain detailed information about our data collection and use practices, ensuring that you are well aware of how we handle your personal information.
  • Managing your preferences: You have the right to manage your personal information and communication preferences. You can access, correct or delete your information, and opt out of receiving promotional communications from us. To exercise these rights, contact our customer service team, who will guide you through the necessary steps.

As a 1xbet user, we encourage you to stay informed about our data collection and usage practices. By understanding how we use your information, you can make informed decisions about your personal information and operate our website with confidence. We are committed to transparency and are always available to answer any concerns or questions you may have about your personal information.

Protecting your privacy

In order to ensure that your data is kept secure we have put in place various security measures, which we describe in detail below. By familiarizing yourself with these measures, you will feel more confident in using our website and trusting us with your personal information.

  • Secure transmissions: One of our security measures is the use of Secure Socket Layer (SSL) encryption technology. SSL encryption helps protect the transmission of your data between your device and our servers by converting it into complex code that is difficult to decrypt. By using SSL encryption, we ensure that your personal information, such as login credentials and payment information, remains secure during transmission.
  • Access Control: In addition to secure data transfers, we have implemented strict access controls to protect your personal information from unauthorized access. We restrict access to your data only to authorized employees who need it for legitimate business purposes, such as account management, customer support and legal compliance. Our employees undergo rigorous background checks and comprehensive training on privacy and data security to ensure that your information is handled responsibly and securely.
  • Data Storage and Retention: To further protect your personal information, we store it on secure servers that are protected by advanced security measures, including firewalls, anti-virus software and intrusion detection systems. These security measures help prevent unauthorized access, data breaches and other potential threats to your information. In addition, we keep your personal information only as long as necessary to fulfill the purposes outlined in our Privacy Policy. At the end of the retention period, we safely dispose of your data in accordance with applicable laws and regulations.
  • Regular Security Checks and Updates: We continually monitor and evaluate our security measures to ensure they are effective in protecting your personal information. We conduct regular security audits and promptly address any vulnerabilities that may arise. In addition, we stay up-to-date on the latest cybersecurity developments and implement necessary updates and upgrades to our security infrastructure as needed.
  • Third Party Service Providers: We may work with third party service providers to provide various aspects of our services, such as payment processing and marketing. When we share your personal information with these providers, we ensure that they adhere to strict security and privacy standards and are bound by confidentiality agreements to protect your data.
  • User Responsibility: While we take comprehensive measures to protect your personal information, it is important to remember that you also play an important role in protecting your data. We encourage you to follow online security best practices, such as using strong, unique passwords for your 1xbet account and updating them regularly. Also, be careful when using public Wi-Fi networks or shared devices, and always make sure your device is protected with up-to-date anti-virus software.
  • Report security concerns: If you suspect unauthorized access or misuse of your personal information, contact our support team immediately. We take all reports of possible security breaches seriously and will make every effort to investigate and resolve any issues as quickly as possible.

Protecting your personal information is of paramount importance to us at 1xbet. We use various security measures to ensure the safety and security of your data while you are using our sports betting and casino gaming services. By staying aware of our security practices and exercising caution in your online activities, you can have peace of mind for your safety when using our website. 

Sharing your information

In certain situations, we may share your information with third parties to effectively provide our services to you or to comply with legal and regulatory obligations. In this section, we detail the circumstances under which we may share your personal information and the measures we take to ensure its protection.

  • Service Providers: We may partner with reliable third-party service providers to provide our sports betting and casino gaming services seamlessly. These providers assist us in various aspects of our business, such as payment processing, marketing, customer support and data analysis. When we share your personal information with these providers, we ensure that they adhere to strict standards of privacy and security. In addition, we enter into confidentiality agreements with our service providers, requiring them to protect your data and to use it only for the purposes we specify.
  • Legal and Regulatory Compliance: In some cases, we may need to disclose your personal information to comply with legal, regulatory or security requirements. Such situations may include compliance with court orders, cooperation with law enforcement or compliance with regulatory requirements. When we transfer your data in such circumstances, we do so in accordance with applicable laws and regulations, ensuring that your privacy rights are respected.
  • Business transfers: In the event of a merger, acquisition or other business transaction involving 1xbet, we may need to transfer your personal information to the relevant parties. In such cases, we will take all necessary precautions to ensure that your data is protected at all times. 

We will notify you of any changes to our ownership or control of your information, and you will be given the opportunity to opt out of having your data transferred if you so choose.

Your Rights and Choices

As a user of 1xbet, you have various rights and choices regarding your personal information. These rights allow you to maintain control over your data and make informed decisions about how it is used. Some of the key rights you have include:

  • Access: You have the right to request access to the personal information we hold about you. Our customer support team can provide you with a copy of your data upon request.
  • Correction: If you believe that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
  • Deletion: In certain circumstances, you may request that we delete your personal information. For example, if you believe your data is no longer necessary for the purposes for which it was collected, or if you wish to withdraw your consent for its processing.
  • Opt-out: You have the right to opt-out of receiving promotional communications from us. You can manage your communication preferences through your account settings or by contacting our customer support team.

To exercise any of these rights or to learn more about your privacy rights, please contact our customer support team. They will guide you through the necessary steps and ensure that your requests are handled promptly and in accordance with applicable laws and regulations.

Changes to Our Privacy Policy

We are committed to keeping our privacy practices up to date and in line with legal and regulatory requirements, as well as industry best practices. As such, we reserve the right to update or modify this Privacy Policy at any time.

We encourage you to review this policy regularly to stay informed about our privacy practices and your rights. Any changes to our Privacy Policy will be posted on this page, along with the effective date of the updated policy. Your continued use of our website following the posting of any updates or modifications will constitute your acceptance of such changes.

In the event of significant changes to our Privacy Policy that may impact your privacy rights or the way we handle your personal information, we will make reasonable efforts to notify you in advance. This may include sending notifications via email or posting a prominent notice on our website.

Your rights and choices regarding your personal information are essential aspects of our commitment to privacy and transparency. By understanding and exercising these rights, you can take control of your data and make informed decisions about your interactions with our website.